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Re(14): There has to be more to this story

Posted on August 19, 2014 at 02:05:51 PM by Bennett

Blackie your points are valid too and in the casino promotion world the player's perception is reality. I have a relative who went to Dania and got their freeplay and told me the same thing..."they make me put money in to use it. So I have to spend my own money to get my freeplay. I didn't wanna spend any of my own money there."

I explained the way it works, to no avail. The perception to them was Dania makes me "pay" for my freeplay and nobody else does. Many others surely feel the same way so maybe Dania should change the way they issue the freeplay when they re-open.

Of course, that person's last statement says it all. They had no intentions of spending one cent at Dania. They just wanted to use the freeplay and leave. Lots of people do exactly that. So if a person with that mindset gets upset at the way Dania does it and never goes back....no loss to Dania. No casino wants to cater to the freeplay grabbers that won't risk any real cash in the machines. But they also don't want too many people griping about their policies either.

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