just being hatefull and not caring whether you come in or not. my wife and i have came in several times a week for the past nine years--they were nice enough to give us passes but one time i had went early my wife came later and i had her pass. hazel said she did not know my wife (9 years regular) fortunately one of the other ladies told her to go on in. as i said before i am trying the MR NICE GUY approach now ---????